The staff are very friendly and accommodating. They practice social distancing and everyone wears a face covering. I had my hair colored yesterday by Stephanie. She matched my color which blended well and shampooed my hair. Stephanie listened to my concerns about having a sensitive scalp, the dye never itched or burned. My face covering did not get wet or stained with dye. I love the color and my husband liked it as well as my hair scent, he said it smelled very good. I’m very satisfied with the color and really appreciate having gone there, thanks to my sister Gina who referred me!